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PRE-ORDER POLICY

PRE-ORDER ITEM FREE SHIPPING TO MY AND SG (T&C APPLIED)

1. PRE-ORDER SERVICE IS AVAILABLE FROM TIME TO TIME.

2. PAYMENT IS REQUIRED FOR FULL AMOUNT AT THE TIME OF THE PURCHASE.

3. FULFILLMENT TAKES 14 WORKING DAYS TO 60 WORKING DAYS FROM THE DATE OF ORDER CREATED.

4. NO AMENDMENT ON ORDER IS ALLOWED ONCE ORDER CREATED.

5. UNDER UNFORESEEN CIRCUMSTANCES THAT AIR SPACE CANNOT OBTAIN CERTAIN PRE-ORDERED ITEM, WE WILL NOTIFY CUSTOMER WITH EMAIL TO ISSUE REFUND IN CASH BY BANK TRANSACTION OR STORE CREDIT BY VOUCHER CODE.

6. CUSTOMER IS NOT ALLOWED TO INCLUDE READY-STOCK ITEMS AND PRE-ORDER ITEMS IN THE SAME ORDER. PLEASE MAKE PRE-ORDER WITH INDEPENDENT ORDER TO AVOID DELAYING READY STOCK SHIPPING TIME.

7. PRE-ORDER ITEM WILL BE CANCEL AND PROCEED REFUND IF YOU HAVE MAKE IT COMBINE WITH READY-STOCK ITEM. REFUND IN CASH BY BANK TRANSACTION OR STORE CREDIT BY VOUCHER CODE.

8. FOR COMBINE ORDER OF READY STOCK AND PRE-ORDER ITEM, ORDER FOR READY STOCK DID NOT MEET FREE SHIPPING REQUIREMENT AFTER DEDUCT OF PRE-ORDER ITEM, POSTAGE FEE WILL BE DEDUCTED FROM THE REFUND AMOUNT DIRECTLY. ANY VOUCHER DID NOT MEET REQUIREMENT ALSO WILL BE VOIDED.

9. CUSTOMER IS ALLOWED TRY AND RETURN THE PRE-ORDERED ITEM AFTER RECEIVAL ACCORDING TO THE RETURN POLICY (7-DAYS UPON RECEIVAL)..

10. AIR SPACE RESERVES THE RIGHTS TO TERMINATE OR ALTERNATE THE PROMOTION OFFER WITHOUT PRIOR NOTICE.

 

***WORKING DAYS STAND FOR MONDAY TO FRIDAY, EXCLUDED WEEKEND AND PUBLIC HOLIDAYS

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