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MEMBERSHIP

BE THE AIR SPACE GIRL TODAY!

We are where we are today because of your support, and we want to give you more!

 

Starting from 15 December 2020, shopping with us will be a whole new rewarding experience.

 

 

 

Let’s get started with these easy steps:

1)Sign up for an account (It’s Free)

2)Start shopping and earning rewards!

Get 1 point for every RM1 spent – it brings you closer to the next tier and earning voucher for redemption

3)To be upgraded to VIP, spend RM600 within a year

Achieve VVIP tier with another RM400 to get RM1,000 in accumulated spending within a year.

(That’s only around RM83 per month to reach our Top tier membership)

 

 

THE MORE YOU SHOP,

THE GREATER YOUR REWARDS ARE!

 

MEMBER REGULAR VIP VVIP
QUALIFICATION SIGN UP RM600/YEAR RM1000/YEAR
EXCLUSIVE DISCOUNT X 5% OFF AT REGULAR PRICE ITEM 10% OFF AT REGULAR PRICE ITEM
SPECIAL BIRTHDAY PERKS 10 STORE CREDIT 50 STORE CREDIT 100 STORE CREDIT
REWARD POINTS EVERY RM1 SPENT ONLINE, YOU EARN 1 POINT

 

*Membership status will be valid for a year upon unlocking a tier.

Thereafter, members would need to meet the minimum spend to maintain their status.

 

 

REWARDING POINTS

  • Points can be earned by making any direct purchases from my.airspaceonline.com
  • Points are based on the payable amount, excluding use of discount codes and store credits.
  • Points from different accounts cannot be combine and non-transferrable.
  • Points are strictly not exchangeable to cash or any other reward/discount.
  • Points used and redeemed will not be reinstated/refunded/credited back to your account

 

REDEEMING POINTS

  • Redeeom your points at check out page
  • You will see the available points could be redeem during check out
  • Manually key in the points that you wish to use in that particular order.
  • The deducted amount from reward points will show instantly on subtotal.
  • Points are strictly non-transferrable and non-exchangeable for cash.
  • Points used are non-returnable and non-refundable.

 

HOW TO CHECK THE AVAILABLE OR USED POINTS?

  • Once you're logged in, proceed to "Member Center" > "My Assets" > "Reward Points"
  • You will see the "Available Points" and "Pending Points"
  • Available points are ready to use when you proceed to check out
  • Pending points are pending credit to your member account after confirmation that orders/purchases are completed without any return/refund.
  • Detail of reward points will be shown on table form.

 

TERMS & CONDITIONS

  • Your points and rewards cannot be transferred, brought, sold or in any way traded.
  • You can check your points and rewards on your online account. In case of any inconsistency between the membership points reflected in your account and our internal record, the latter shall prevail.
  • Points earned and/or redeemed will be updated on your online account within a reasonable period of your transaction. Unless otherwise indicated, points are earned on all purchases except discount codes and store credits.
  • In the event of any order cancellation or failure of delivery and return requested where parcel/item is returned to us, any points earned from the order will be debited and/or points of any voucher redeemed in the order will not be credited back to you.
  • For any defective or wrong item(s) that need to be return and refund, any points earned from the order will be debited and/or points of any  redeemed will be credited to your account (if applicable).
  • Rewards cannot be used in conjunction with other discount codes, promotions, or offers unless otherwise stated.
  • Membership will be suspended and removed if there are refusal to accept cash-on-delivery parcels for more than thrice.
  • The program terms and conditions, structures, FAQs or any other descriptions of the program are subject to change at any time.
  • We further reserve the right to change, modify (including how points will be earned and redeemed and what rewards will be available), terminate, discontinue or cancel the program at any time and in our sole discretion.
  • Any changes, modifications or termination or any part of the program or its terms will be effective upon publications of those changes on the Site.
  • Your continued participation in the program will confirm your acceptance of such changes or modifications. Therefore, you should review these terms and conditions and applicable policies frequently to understand the terms and conditions that apply to the program.

 

No, there is no minimum order required.

 

 

Regular tier: Will never expire!

 

VIP tier: Will only be downgraded to Regular tier if you do not hit the accumulated spend of RM600 over a 12-month period from the date you joined/upgraded.

 

VVIP tier: Will only be downgraded to VIP or Regular if you do not hit the accumulated spend of RM1,000 over a 12-month period from the date you joined/upgraded.

 

 

Not to worry, you'll still get to enjoy the benefits of your new tier.

The good news is that you will not lose any of your points but according to expiry date. As soon as you've met the minimum spend required to reach the next tier, you'll be upgraded again!

 

 

Not at all! Redeeming your points won't affect your tier status.

To maintain your tier status, you only need to meet an accumulated spend required for the tier.

 

 

Don't worry, just drop us a message with your issue and member email. Screenshots will be helpful as well and we'll do our best to sort this out for you!