FAQs

GENERAL:

1. Offer is only valid in a single order/transaction, combine order for promotion is strictly not allowed.
2. All items are on a first-come-first-serve basis while stock last.
3. In the event that your item is unavailable, we will notify you via email to issue refund in the form of cash via bank transfer or promo-code.
4. Do check the total price is matching with the promotions as stated before proceeding to payment, once payment have been proceeded is deemed as agree with the paid price and no adjustment allowed.
5. Returnable items will be refunded based on the promotional price and subjected to the Return Policy.
6. If we identify any fraudulent, dishonest and /or misuse of discount codes and/or promotions, we will take the necessary measures to end them, i.e. suspending, removing the user account and/or any accounts we deem may be linked to you from our investigation, or forfeiting the points you have accumulated with relevant orders under membership without further notice.

 

GIFT WITH PURCHASE (GWP):

1. All free gifts are on a first-come-first-serve basis while stock last.
2. In order to be eligible for a GWP, customer’s cart must fulfill the requirement.
3. Free gifts are limited to one gift per order.
4. Free gifts are non-transferable and non-exchangeable for cash, discount or any other gift.
5. No exchange or refund will be issued for free gifts due to being damaged upon arrival.
6. The return and refund requests of orders with free gift are complied with the Return Policy.

 

VOUCHER:

1. A voucher issued with a serial code is non-equivalent to cash. It cannot be transferring the value to cash payment.
2. A voucher can be applied along with other website discount, but cannot be applied along with store credit or promo code, or other offer, unless otherwise stated.
3. Each voucher can only have applied once. If the order applied with said voucher is cancelled, returned, or refunded, the voucher will not be reimbursed back to the customer.
4. Voucher is only valid until their respected expiration date. There would be no alteration allowed on the voucher once it had expired.
5. A voucher issued on MY official website can only applied for discount on this website. It cannot request to apply said voucher to other retail channels of Air Space Fashion.

 

STORE CREDIT:

1. Store credit cannot be transferred, brought, sold or in any way traded.
2. Store credit cannot be used in conjunction with voucher and promo code, or other offer, unless otherwise stated.
3. You can check your credit on your member account. In case of any inconsistency between the credit reflected in your account and our internal record, the latter shall prevail.
4. Every amount of store credit might have different effective date and expiry date; it need to be used before the expiry date.
5. Any amount of store credit is not being used after expiry date will be deemed as invalid, and strictly not allow for renewal.
6. Any amount of store credit will be void once used. If returned order/item, the store credit is not refundable and cannot be reused, only the amount you actually paid for the purchase will be refunded.

 

PROMO CODE:

1. Promo code is non-transferable and can only be used once per account.
2. Promo code cannot be used in conjunction with store credit or voucher, unless otherwise stated.
3. The value of each promo code has to be utilized within one transaction. Any remaining balance will not be reinstated or refunded.
4. Promo code is only valid when the code is keyed in manually during check out process.
5. No refunds will be made for orders where promo codes are not entered at point of purchase.
6. Promo code valid for 1 year only, unless otherwise stated.
7. Once redemption of promo code has been accepted, it cannot be cancelled, exchanged or refunded. Otherwise it will be voided.

 

REWARD POINT:

1. Reward points will have credited to your member account from pending points to available points.
2. Reward points are based on the payable amount.
3. Reward points are strictly not exchangeable to cash or any other discount.
4. Reward points cannot be transferred, brought, sold or in any way traded.
5. Reward points cannot be used in conjunction with other discount codes, promotions, or offers, unless otherwise stated.
6. You can check your credit on your member account. In case of any inconsistency between the credit reflected in your account and our internal record, the latter shall prevail.
7. Every amount of reward points might have different effective date and expiry date; it need to be used before the expiry date.
8. Any amount of reward point is not being used after expiry date will be deemed as invalid, and strictly not allow for renewal.
9. Any amount of reward point will be void once used. If returned order/item, the reward point is not refundable and cannot be reused, only the amount you actually paid for the purchase will be refunded.

 

Air Space reserves the right to alter, amend or cancel the Terms and Conditions of the promotion at any time without prior notice.

 

Your participation and enjoy the promotion will confirm your acceptance of terms and conditions. Therefore, you should review these terms and conditions and applicable policies frequently to understand the terms and conditions.

 

All above are applicable for purchases made on Air Space Malaysia official website only.

Terms and Conditions

26^th August 2024 11AM - 02^rd September 2024 11AM

 

67th Merdeka Sales Up to 15% off

1. Offer is valid for purchases made on AIR SPACE Malaysia official site only.
2. Free Shipping to Malaysia & Singapore with no minimum purchase.
3. Return is available, but the item must comply with return policy.
4. Purchase between RM180 and RM279, you will receive a 10% discount; Purchases over RM280, you will receive a 15% discount; Purchases over RM380, you will receive a 15% discount and a TOTE bag (limited quantity, while stocks last). Purchase amount shall refer to subtotal after deducted for other promotion and discount.
5. If a return causes the purchase amount to fall below the specified amount, the differences amount will be charged and deducted from the refund.
6. Do check the total price is matching with the promotions as stated before proceeding to payment, once payment have been proceeded is deemed as agree with the paid price and no adjustment is allowed.

Merdeka Sales GWP - Tote Bag

1. Offer is valid for purchase made on AIR SPACE Malaysia official site only.
2. GWP is valid for order with minimum purchase RM380 or above.
3. Gifts are on a first-come-first-served basis while stocks last.
4. Gifts cannot be applied in conjunction with other discount code and/or promotions, unless otherwise stated.
5. Gifts have to be returned with original package(sealed condition)  if order return cause purchase amount less than RM380.
6. Gifts will be auto added into your cart before payment.
7. Return is not allowed if gifts been used or packaging that is damaged/opened.

 

Sales Up To 70% Off

1. Offer is valid for purchases made on Air Space Malaysia official site only.
2. Offer is applicable on selected items only.
3. Price shown is after discount, i.e. RM99> RM49.50
4. Return is not available for item discounted 50% and above.
5. Do check the total price is matching with the promotions as stated before proceeding to payment, once payment have been proceeded is deemed as agree with the paid price and no adjustment is allowed.

 

5^th August 2024 11AM - 12^th August 2024 11AM

 

NATIONAL MONTH SALE

1.  Offer is valid for purchases made on AIR SPACE Malaysia official site only.
2.  Free shipping to Singapore with no minimum purchase.
3.  Get any2 selected items for 15% off. Return is available; but the item must comply with return policy.
4.  If return one of the item, the other item will be calculate with original price. And the differences amount will be charged and deducted from the refund.
5.  Purchase RM250 and above will get RM50 voucher rebate. Purchase amount shall refer to subtotal after deducted for other promotion and discount.
6.  Vouchers will be issued starting in September (minimum redemption of RM200) and will be valid for one month.
7.  Return caused purchase amount less than RM250, customer are not eligible to get a RM50 voucher.
8.  Do check the total price is matching with the promotions as stated before proceeding to payment, once payment have been proceeded is deemed as agree with the paid price and no adjustment is allowed.

 

Sales Up To 70% Off

1. Offer is valid for purchases made on AIR SPACE Malaysia official site only.
2. Offer is applicable on selected items only.
3. Price shown is after discount, i.e. RM99> RM49.50
4. Return is not available for item discounted 50% and above.
5. Do check the total price is matching with the promotions as stated before proceeding to payment, once payment have been proceeded is deemed as agree with the paid price and no adjustment is allowed.