🛍️ FREE SHIPPING TO MALAYSIA & SINGAPORE 🚚 15% OFF STOREWIDE ❗❗

LATEST UPDATES

 

[Updated as of 15 April 2021]

WAREHOUSE MOVES TO NEW LOCATION

Kindly be informed that our warehouse will be moving to new location from 18th April 2021 to 21 April 2021.

Our website will not be affected as customers may place orders as usual, however delivery schedule for orders after 16th April 2021 at 3PM will be delayed and shipped out after the 22nd of April accordingly.

We do apologise for any inconvenience caused.
Thank you for your kind understanding and patience.

Love, AIR SPACE MY SG

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[Updated as of 3 March 2021]

With the current COVID-19 concerns and the Conditional Movement Control Order (CMCO) imposed by the Malaysian government, we regret to inform that we are unable to proceed your return parcel at the moment. Please do not deliver your return parcel without seeking our confirmation and approval.

However, customer is required to submit return request within 7 days from received date of parcel (refer HOW TO RETURN & REFUND), rest assured that we will be extending the return period to support the current restrictions in place due to COVID-19.
For more information on our Return Policy, kindly click HERE

Thank you for your support and we hope that you and yours stay safe and healthy in the face of this pandemic.

Love, AIR SPACE MY SG

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[Updated as of 02 February 2021]

Dear Customers from Singapore,

Due to the sudden increase of COVID-19 cases, borders and customs of your country got stricter to protect the people and there will definitely be some shipment delays.

Your kind patience and understanding are highly appreciated.
Stay safe!

Love, AIR SPACE MY SG

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[Updated as of 21 Oct 2020]

In line with the Conditional Movement Control Order (CMCO), our office in KL will be closed. During this period, we will operate fully on a work-from-home basis.

1. We will not be reachable via our office telephone, therefore kindly reach out to us via social media i.e. Facebook & Instagram, Shopee or e-mail.
2. Please expect some delays for deliveries due to the logistic traffic. Also, you are highly encouraged to place your order with your home address.

Please feel free to contact us if you have any concerns and we will do our very best to assist during our working hours (Weekdays 9am to 5pm).

We appreciate your patience and understanding throughout this unprecedented period.
Stay healthy and safe!

Love, AIR SPACE MY SG

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[Updated as of 13 July 2020]

Dear customer, from 13th July 2020 onwards, the e-mail address support@airspace.net.my is no longer in use.
Kindly get in touch with us via our new e-mail address at my@airspaceonline.com

We would appreciate if you could forward your unsolved case of mail threads to our new email address for follow-up.

We apologise for any inconvenience caused and eternally grateful for your continuous support.

亲爱的客户,因技术问题,自7月13日起,电子邮箱 support@airspace.net.my 不再使用了。
客户可以通过新的电子邮件地址 my@airspaceonline.com 与我们联系。

如果客户能将您未解决的邮件转发到我们的新电子邮件地址,我们将非常感激。

不便之处,敬请原谅。谢谢您的理解。

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Please do not hesitate to approach us if you have any further questions, we will make every effort to assist and respond to your enquiries during our working hours (Weekdays from 9am to 5pm, excluding Public Holidays).

You can contact us via Facebook Messenger, Instagram @airspace_mysg or send us an email at my@airspaceonline.com.

如有任何疑问,请与我们联系。我们会在星期一至星期五(周末和公共假期除外),上午九时至下午五时的工作时间内回复你们。

General Size Guide

***NOTE: Our products are measured laid flat from pit to pit in "CM", which means the measurements are taken on a single side.
Kindly X2 or double the figure for the circumference/full pit measurement.

For example, if the chart shows that the waist for an item is 34cm, then the whole waist size of the said item is 68cm in full pit.

Do refer to the size chart on individual product pages for measurements specific to each and every item before deciding on a size.