🎉up to 60%OFF 🚚Free Shipping to West Malaysia over RM99; RM200 over East MALAYSIA &Singapore

DELIVERY METHOD

DELIVERY POLICY

 

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🔔 IMPORTANCE NOTICE 🔔

DEAR CUSTOMER,

SUPPORTING THE MOVEMENT CONTROL ORDER, WE TAKE ON OUR SOCIAL RESPONSIBILITIES, THE TEAM WILL BE WORKING FROM HOME. HOWEVER, SERVICES WOULD BE ADJUSTED AS REFER TO PAGE OF IMPORTANCE NOTICE.

🔔重要通知🔔

亲爱的顾客,

为了配合政府的行动管制指令,我们将履行社会责任,团队即在家里工作。我们的服务将有调整,细节请到“IMPORTANCE NOTICE"查看。

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ANNOUNCEMENT: ORDERS ARE EXPECTED DELAY FOR AREA EAST MALAYSIA AND SINGAPORE. THIS IS BECAUSE THERE IS AN UNEXPECTED DELAY AT AIRLINES DUE TO LIMITED SPACE AT THE AIRLINE'S WAREHOUSE.

PLEASE DO NOT MAKE URGENT ORDER. THANK YOU FOR YOUR UNDERSTANDING.

 

 AIR SPACE DELIVER ALL ORDER WITH COURIER PARTNERS.

THERE IS NO SELF-PICK UP SERVICE.

SHIPPING COST AND PERIOD LISTED AS BELOW:

 

SHIPPING FEE

WEST MALAYSIA - RM7 (FREE SHIPPING AT RM99 OR ABOVE)

EAST MALAYSIA - RM15 (FREE SHIPPING AT RM200 OR ABOVE)

SINGAPORE - RM30 (FREE SHIPPING AT RM200 OR ABOVE)

 

DELIVERY LEAD TIME

 

WEST MALAYSIA TAKE 3 - 5 WORKING DAYS

EAST MALAYSIA TAKE 4 - 7 WORKING DAYS

SINGAPORE TAKE 4 - 6 WORKING DAYS

 

AIR SPACE CAN ONLY SEND ORDERS TO STREET ADDRESS IN MALAYSIA AND SINGAPORE. WE DO NOT DELIVER TO P.O. BOX ADDRESS.

 

UPON DELIVERY, YOU MAY BE REQUIRED TO VALIDATE THE DELIVERY OF THE PARCEL BY SIGNING-OFF WITH THE DELIVERY PERSONNEL.

YOU AGREE TO INSPECT THE PACKAGING OF THE PARCEL AND TO ENSURE THE SEAL IS NOT DAMAGED OR OPENED BEFORE YOU SIGN FOR RECEIVED PARCEL.

PLEASE CHECK THE PARCEL IF YOU FOUND THE SEAL IS BROKEN AND YOU MAY REFUSE TO SIGN FOR RECEIVED PARCEL.

 

WE DELIVERY ALL ORDERS USING OUR STANDARD PACKAGING MATERIALS, WE DO NOT CATER TO ANY SPECIAL PACKAGING AT THIS MOMENT.

WE ARE ONLY ABLE TO DELIVER TO ONE DELIVERY ADDRESS PER ORDER. IF YOU WOULD LIKE TO DELIVER TO MULTIPLE ADDRESSES, PLEASE PLACE YOUR ORDER SEPARATELY FOR EACH UNIQUE ADDRESS.

PLEASE TAKE NOTE THAT ORDERS COMBINED IS NOT ALLOWED.

 

 

***CUSTOMERS ARE OBLIGED TO CHECK THE DELIVERY STATUS ONCE RECEIVED TRACKING CODE INFO OF THE ORDER.

***IF YOUR PARCEL WAS DELIVERED AND SIGNED BUT YOU HAVE NOT RECEIVED ANY PARCEL YET, PLEASE CONTACT US WITHIN 14 DAYS STARTED FROM THE DATE SUCCESSFULLY DELIVERED. ANY CLAIMS RECEIVED AFTER THE SAID PERIOD WILL NOT BE RECOGNIZED.

*** WORKING DAYS STAND FOR MONDAY TO FRIDAY, EXCLUDED WEEKEND AND PUBLIC HOLIDAYS.
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